Harvey Norman Grows to 316 Stores Across Eight Countries with $105M Brisbane Flagship

Global Footprint and Growth

Harvey Norman Holdings Limited showcased its robust international presence and growth trajectory at its 2025 Annual General Meeting. With 195 franchised and 121 company-operated stores spanning eight countries, the retailer now reaches a population of approximately 90 million. This milestone underscores a decade-long commitment to expanding its omni-channel retail model, blending home, lifestyle, and technology products across a vast physical and digital footprint.

The company’s flagship stores serve as strategic anchors in key metropolitan areas, exemplified by the recent opening of the Macgregor Homemaker in Queensland. Valued at $105 million and covering 257,000 square feet, this location ranks among the top five most valuable assets in Harvey Norman’s property portfolio, reflecting the company’s ability to secure and develop premium retail real estate in growth corridors.

Regional Highlights and Store Expansion

In New Zealand, Harvey Norman expanded its South Island presence with new stores near Christchurch, increasing accessibility for 73% of the country’s population within 10 kilometers of a store. Meanwhile, Singapore’s Millenia Walk flagship celebrated its 10th anniversary, continuing to attract over 700,000 visitors monthly and earning accolades such as the Singapore Retailers’ Association’s “Electronics & Hardware Retailer of the Year.”

Malaysia saw four new store openings in high-traffic malls, with a fifth slated for December, including a significant footprint expansion at the Mid Valley MegaMall. European operations in Slovenia and Croatia reported increased foot traffic and ongoing flagship renovations, with a major new 200,000 square foot complex under construction in Zagreb, set to open in 2027. This development will house Harvey Norman alongside leased retail space, signaling a strategic investment in Eastern Europe’s growing consumer markets.

Technology and Omni-Channel Strategy

Harvey Norman continues to integrate AI-enabled technology into its product offerings, a move initiated in June 2024. This innovation enhances customer choice and staff expertise, positioning the company at the forefront of tech-enabled retail experiences. The omni-channel approach; combining physical stores with online browsing, ordering, and flexible pickup options; remains central to Harvey Norman’s strategy, adapting to evolving consumer behaviors without diminishing the role of large-format retail stores.

In the UK, the West Midlands region is a focal point for expansion, with the Merry Hill flagship outperforming expectations and a second store planned for 2026 in Sutton Coldfield. Northern Ireland’s stores have also evolved with new departments and expanded facilities, leveraging economies of scale across the UK market.

Leadership and Future Outlook

The company’s international success is underpinned by strong regional leadership teams who bring market insight and operational excellence. As Harvey Norman marks a decade of international flagship stores, the company’s strategic investments and technology adoption signal confidence in sustained growth. The upcoming Zagreb complex and continued store rollouts across multiple regions highlight a clear roadmap for future expansion.