Latest Customer Engagement News

Woolworths Group reported a 3.6% normalised sales increase to $69.1 billion for FY25, yet earnings before interest and tax fell 12.6%, weighed down by Australian Food and BIG W segments. The group plans a turnaround in FY26 amid ongoing cost pressures and strategic shifts.

McPherson’s Limited reported a 3.9% revenue decline in FY25 due to shedding non-strategic brands, while its core health and beauty brands grew modestly. The company’s transition to a wholesaler and third-party logistics model marks a pivotal shift aimed at long-term growth despite a widened net loss.

Lovisa Holdings delivered a robust FY25 with 14.2% sales growth, margin expansion, and over 160 new stores globally, setting a confident tone for FY26.

Wisr Limited has reported a remarkable 101% growth in loan originations for FY25, surpassing its guidance and returning to EBITDA profitability. The fintech lender also secured a $267 million funding facility with Barclays, positioning itself for continued expansion in FY26.

Domino’s Pizza Enterprises reported a modest dip in FY25 sales and earnings amid a strategic reset focused on cost efficiency and franchisee support. The company aims to rebuild momentum through targeted reinvestment and operational simplification.

Domino’s Pizza Enterprises reported flat network sales and a modest decline in earnings for FY25, unveiling a comprehensive strategic reset focused on cost reduction, franchisee profitability, and market-specific turnarounds.

Flight Centre Travel Group delivered a record $24.5 billion total transaction value in FY25, navigating a turbulent global travel market with strategic investments in AI and a new loyalty program. While profits dipped nearly 10%, FLT is positioning for growth amid ongoing volatility.

Flight Centre Travel Group achieved a record $24.5 billion in total transaction value for FY25 amid global challenges, while profits dipped due to geopolitical tensions and regional setbacks. The company is betting on AI and a new loyalty program to drive future growth.

Flight Centre Travel Group reported a record $24.5 billion in total transaction value for FY25, yet underlying profit before tax declined nearly 10%, impacted by geopolitical and regional challenges. The company declared a fully franked 29-cent final dividend and outlined strategic investments in AI, digital transformation, and the cruise sector.

Cash Converters International Limited reports a robust 41% increase in statutory net profit for FY2025, driven by a strategic transformation that includes exiting payday lending, expanding luxury retail, and growing its franchise footprint in Australia and the UK.

Wisr Limited has returned to profitability in FY25, driven by a doubling of loan originations and improved margins, setting the stage for ambitious growth in FY26.

Scentre Group reports a 3.2% rise in first-half Funds From Operations to $587 million and upgrades its full-year distribution guidance, reflecting strong retail property performance and strategic growth initiatives.