Latest Customer Experience In Banking News

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Judo Capital Holdings Limited reported strong FY25 results with significant lending growth and profit increases, while expanding its SME banking footprint and advancing technology. The bank sets confident FY26 guidance amid strategic board changes.
Victor Sage
Victor Sage
21 Oct 2025
RocketBoots Limited has secured a significant trial contract with one of Mexico's largest retail banks, marking a key step in its international expansion and potential revenue growth.
Sophie Babbage
Sophie Babbage
20 Aug 2025
RocketBoots Limited has secured a significant trial contract with a major Australian retail bank, potentially expanding to a $234k SaaS rollout that could boost its recurring revenue and international ambitions.
Sophie Babbage
Sophie Babbage
11 Aug 2025
Westpac Banking Corporation posted a $3.5 billion net profit for the first half of 2025, maintaining strong capital ratios and advancing its digital transformation and sustainability initiatives despite a slight earnings dip.
Claire Turing
Claire Turing
5 May 2025
Bendigo Bank reported a slight dip in cash earnings for the half year ending December 2024, despite robust growth in customer deposits and ongoing investments in its transformation program.
Victor Sage
Victor Sage
17 Feb 2025
Commonwealth Bank of Australia reported a 2.3% increase in cash NPAT for the half year ended December 2024, underpinned by disciplined lending growth and robust capital management. The bank maintained its leadership in customer engagement and digital innovation while navigating ongoing economic uncertainties.
Victor Sage
Victor Sage
12 Feb 2025