Latest Customer Satisfaction News

Vonex Limited reports operational improvements, low complaint rates, and strategic executive hires in Q4 FY25, alongside a pivotal acquisition agreement with MaxoTel.

GenusPlus Group has upgraded its FY2025 EBITDA guidance following strong quarterly results and acquisitions, while securing a significant $20 million rail infrastructure contract through its recent acquisition MGC Solutions.

Xero Limited has announced a binding agreement to acquire Melio Limited for US$2.5 billion, backed by a fully underwritten A$1.85 billion equity raise. This strategic move aims to accelerate Xero’s US growth and more than double its FY25 revenue by FY28.

Alcidion Group Limited has upgraded its full-year EBITDA guidance for FY25, now expecting earnings to exceed $4.5 million, driven by contract expansions, cost discipline, and favorable currency effects.

BSA Limited announces a significant leadership overhaul and financial restructuring following a failed NBN Co tender, appointing Sasho Kacevski as CEO and Arjan van Ameyde as CFO to steer the company’s next phase.

Toys"R"Us ANZ Limited reported a significant increase in product margins and sales revenue despite inventory challenges, while advancing a recapitalisation plan to secure its financial future.

Metro Performance Glass reported a net loss for FY25 amid market softness but outlines a clear recovery plan with leadership changes and an equity raise to strengthen its position.

Webjet Group Limited reported a stable FY25 EBITDA of $39.4 million despite a 7% decline in bookings driven by soft domestic flight demand. Growth in international bookings and strategic investments underpin a confident outlook.

Technology One Limited has reported a record half-year performance, with revenue up 19% and net profit after tax rising 31%, driven by strong SaaS growth and strategic acquisitions.

Serko Limited reported a robust 27% increase in total income to NZD 90.5 million for FY25, driven by strong demand in Booking.com for Business and the strategic acquisition of GetThere. The company also highlighted significant progress in operational efficiency, AI capabilities, and sustainability initiatives.

Gentrack reported a solid 9.8% revenue increase to NZ$112 million in HY25, driven by recurring revenue growth and international expansion, while net profit after tax surged 34.7%. The company’s outlook remains optimistic as it targets FY25 revenue above NZ$230 million and deeper market penetration across Asia, Europe, and the Middle East.

Appen Limited reports a strong financial turnaround in FY24, driven by growth outside Google and a focus on generative AI, while seeking shareholder approval for key governance and remuneration measures.